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Customer Reviews

Overall rating: 5.0 / 5 from 12 reviews.

Excellent customer service and attention to detail, so happy to have my gorgeous chain back after repair.

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Great service repairing my initial necklace

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Repaired perfectly 😊

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The repair service offered was excellent - reasonably priced and very quick!

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Thank you to Olivia for all of her help x

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Like new! Amazing repair service from Aurum & Grey, thank you so much. My husband gifted me the gorgeous gold ‘Mama’ necklace on the birth of our son five years ago and I’ve cherished it and worn it every single day since (never taken it off so that shows what good quality it is). Unfortunately I caught it on a think chunky knit jumper and the chain snapped - I arranged a repair through A+G and it’s come back as good as new.

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Fantastic, quick service

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Absolutely perfect - thank you for fixing my bracelet and for making it such an easy process! Bravo for your customer services. Exceptional!

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Excellent! Perfect repair. Thank you so much.

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Amazing service and company! I love my necklace and so glad I could get it repaired so easily. Thank you so much!

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Swift service and seamless process throughout. Very pleased!

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Perfectly amended and returned in a lovely gift box and pouch. Thank you for restoring my most cherished jewellery piece :)

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