Thank you x
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Customer Reviews
Overall rating: 4.9 / 5 from 72 reviews.
Having a service to lengthen or shorten items, repairing breaks or just adding more charms or diamonds is amazing. It means I can wear and love my jewellery pieces and mend or add as much as I want. A+ G has fantastic customer service too with emails being answered very quickly and they are so helpful.
Good as new , thanks
Fix the broken link with a new link and not try to solder the broken one together and expect me to accept this as a professional repair.
The repairs was easy and the support team were very responsive throughout. Thank you!
Great service and beautifully packaged, even though it was a repair, it came back in a beautiful pouch and box.
Whole process was easy to get my necklace repaired & came back as good as new. Thank you!
Absolutely fantastic service and my necklace looks better than ever. Thank you!
Very efficient thanks!
Amazing service as always. Thank you so much for repairing my necklace so quickly. Seamless service and was kept updated the whole way through. Thank you.
I’ve used the club gold repair service twice now and it’s amazing! I used it once to add a letter when I had a new baby and then again when that baby grabbed the chain and broke it! The communication is amazing, the cost is very reasonable and I’ll definitely buy from this company again!
Really, really pleased with the repair itself and fast turnaround but lost a star due to pricing. Wasn’t sure what the extra £5 was for, membership to the club that you pay every time? Plus return delivery, which makes sense you need to pay, but it felt like the cost was increasing with every click! The total cost could be clearer from the beginning.
Amazing. Fast delivery back to me
Great service.
Great and easy repair. Addition to the necklace as well, very happy.
A fantastic customer experience from start to finish. Great communication, easy process and my necklace is fixed and shiny again. Thank you Team A&G
Love this brand, you cannot find the quality or detail like this anywhere else! Classy and subtle pieces I wear everyday… just waiting to win the lottery so I can buy one of each item xo
Quick, easy and fabulous to have my repaired necklace back. Haven’t taken it off since
They were great in fixing and sending back. Wonderful
Excellent service. Great communication. Thank you so much for fixing my much loved necklace ❤️
Great service and super fast
Fantastic service from start to finish. Highly recommend
Really fast repair was back within a week
Thanks!
It was a great service - thank you
So easy, really clear instructions and speedy service - thank you!
Wish I’d done it ages ago because the process was really straight forward!! Thanks for fixing my necklace!
Excellent service - delighted to receive my item back following repair, it looks brand new. Thank you
Fantastic customer service, went above and beyond to fix my necklace and make it perfect again and kept me informed the entire time. A quick reliable service. I’m so glad I purchased through aurum and grey for reasons such as this.
I was so impressed with the service that I received. My children had bought me a beautiful necklace for my 60th birthday. I never take it off bit sadly three years on the chain broke. I sent the necklace back for repair and the whole thing was so easy. I got the necklace back in just over a week. I am thrilled and would definitely purchase again.
Super straightforward to get repairs done, customer service was excellent, all round couldn’t be happier
Great customer service and product!
Great experience!
Quick repair time
Thank you so much for repairing my bracelet. As always, your service, communication & work were amazing. Thank you x
Great speedy service for a repair to my daughter’s necklace, thanks!
Very quick service on repair
Glad to have e had my favourite necklace fixed !
I love that a repair service is offered. Super easy and convenient!
The repair service was really great and straight forward ! Thanks a lot