CHRISTMAS DELIVERIES 2023 C
CHRISTMAS DELIVERY DEADLINES:
Thank you for shopping with us for your Christmas Orders. As we make the majority of the collection to order, the cut-offs for pre-Christmas delivery vary.
Order in time for Christmas delivery; here are the key dates to remember. Please read this in full.
Early Cut-Off Styles:
No longer available for for pre-Christmas delivery:
Dainty Diamond Half Eternity Ring , Open Eternity Diamond Ring , Dainty Diamond Oval Hoops , Diamond And Emerald Double Dot Stud , Diamond And Blue Sapphire Double Dot Stud , Diamond and Ruby Dot Stud , Open Eternity Diamond And Blue Sapphire Ring , Heirloom Diamond Drop Earrings , Floating Diamond Tennis Bracelet , Classic Diamond Tennis Bracelet , Bezel Facets Diamond Hamsa Necklace , Bezel Facets Diamond Star Necklace , Bezel Facets Diamond Moon Necklace , Facets Drilled Diamond Star Of David Necklace , Facets Drilled Diamond Heart Necklace , Facets Drilled Diamond Five Point Star Necklace , Facets Drilled Diamond Hamsa Necklace , Facets Drilled Diamond Huggy Charm
Diamond Letter Styles:
UK: Order By 11:59PM GMT on 24th November 2023 for pre-Christmas delivery. These can be found here
Ireland: Order By 12PM on 24th November 2023 for pre-Christmas delivery. These can be found here
Europe: Order By 11:59PM GMT on 24th November 2023 for pre-Christmas delivery. These can be found here
Rest of world: Order By 11:59PM GMT on 24th November 2023 for pre-Christmas delivery. These can be found here
Items including the Bezel Facets Diamond Heart Style:
UK: Order by 12pm on 28th November 2023 for pre-Christmas delivery
Ireland: Order by 12pm on 28th November 2023 for pre-Christmas delivery
Europe: Order by 12pm on 28th November 2022 for pre-Christmas delivery
Rest of world: Order by 12pm on 28th November 2023 for pre-Christmas delivery
Plain Gold items, Silver items and Bespoke Handwritten items:
UK: Order by 12pm on 15th December 2023 for pre-Christmas delivery of any plain gold, silver, bespoke and handwritten items.
Ireland: Order by 12pm on 11th December 2023 for pre-Christmas delivery of any plain gold, silver, bespoke and handwritten items.
Europe: Order by 12pm on 8th December 2023 for pre-Christmas delivery of any plain gold, silver, bespoke and handwritten items.
Rest of world: Order by 12pm on 1st December 2023 for pre-Christmas delivery of any plain gold, silver, bespoke and handwritten items.
Birthstone Items & Emerald Items:
UK: Order by 12pm on 11th December 2023 for pre-Christmas delivery of any plain gold bespoke items.
Ireland: Order by 12pm on 6th December 2023 for pre-Christmas delivery of any plain gold bespoke items.
Europe: Order by 12pm on 4th December 2023 for pre-Christmas delivery of any plain gold bespoke items.
Rest of world: Order by 12pm on 1st December 2023 for pre-Christmas delivery of any plain gold bespoke items.
PRODUCTION + DELIVERY
All our products are lovingly made to order in our UK atelier.
Pieces are proudly produced in our London atelier and are made fully bespoke to order. Please allow 4 weeks for production.
GENERAL
Please place the the order and send on the order number with an express shipping request to info@aurumandgrey.com.
Once your item is complete, we will dispatch and update you with your tracking information.
We ship worldwide and offer the following options:
SHIPPING TIME & DESTINATION | CARRIER | SHIPPING FEE |
UK: 1-2 Working Days (once your order has been produced) |
DPD |
FREE for orders over of £160 or more |
UK: 1-2 Working Days (once your order has been produced) |
DPD | £5 for orders under £160 |
EU: 2-3 Working Days (once your order has been produced) |
DHL | £8 |
USA: 1-3 Working Days (once your order has been produced) |
DHL | £12 |
REST OF WORLD: 2-5 Working Days (once your order has been produced) |
DHL | £15 |
For any enquiries, please get in touch:
DUTIES AND TAXES
Please note:
Our EU deliveries are now subject to additional duties and taxes which are payable by the customer. We are working on a solution so please bear with us as we try to navigate these new conditions.
US orders under the equivalent of $800 will not be subject to import taxes. As we trade in GBP, due to changes in exchange rates, it is wise to allow a buffer under the $800 mark if you would like to avoid any import duties in the US.
Non EU deliveries may be subject to additional duties and taxes.
Any applicable Duties and Taxes on deliveries must be settled by the recipient. Please check with your local customs and duties office for more information on these charges.